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THE HEARTS HOTEL - dein Boutique- und Event-Resort, Braunlage

●●●● Reviews, photos, room rates, address, contact
  • 18-19 Am Jermerstein, 38700 Braunlage, Germany - View on map
8.7 /10
Fabulous
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
See availability
Nestled in the charming town of Braunlage, just 6.6 km from the stunning Harz National Park, THE HEARTS HOTEL - dein Boutique- und Event-Resort is your go-to spot for a cozy stay. With a fitness center, free private parking, and a lovely garden, it truly feels like a home away from home. If you enjoy skiing or cycling, you're in luck! There's ski storage available and bike rentals can be arranged right on-site.

The hotel offers comfortable accommodations featuring free WiFi, allergy-friendly rooms, and a soothing sauna to unwind after a day of exploration. Each room comes equipped with a kettle, private bathroom with a shower, and select rooms even offer a kitchenette with a fridge for those late-night snacks.

Breakfast is a delight here, with buffet, continental, and vegetarian options to fuel your day. Food lovers will appreciate the on-site restaurant featuring delicious German, local, and European cuisine. Don't worry if you're vegetarian or have dietary restrictions – there are plenty of options available.

After a great meal, you can relax on the sun terrace while soaking in the beautiful scenery. For those needing to catch up with work, the business center and handy vending machines stocked with snacks and drinks will have you covered.

With the Culture & Congress Centre Wernigerode and Train Station Wernigerode both just 25 km away, and Erfurt-Weimar Airport a convenient 115 km from the hotel, THE HEARTS HOTEL is perfect for both leisure and business travelers alike.
Check availability and prices
Important information

When booking 6 rooms or more, different policies and additional supplements may apply.

Room Types

Studio Description, photos, price, amenities

See photos of the Studio
Room standards
  • work desk,
  • heating,
  • bedside socket,
  • waste bin,
  • hardwood/parquet flooring,
  • hypoallergenic room,
  • clothes rack,
  • sofa,
  • seating area,
  • fireplace
Sanitary facilities
  • conditioner,
  • shower,
  • complimentary toiletries,
  • private bathroom,
  • toilet paper,
  • body soap,
  • bathtub or shower,
  • shampoo,
  • hairdryer,
  • toilet
Property technology & media
  • radio,
  • pay-per-view channels,
  • satellite tv channels,
  • television (tv),
  • streaming services (e.g., netflix),
  • flat-screen tv
Dining & bars
  • kitchenette,
  • dining area,
  • refrigerator,
  • bottled water,
  • tea and coffee making facilities,
  • electric kettle
Paid extra services
  • bed linen,
  • key card access,
  • towels,
  • wake-up call/alarm clock,
  • alarm clock
Location & local attractions
  • view,
  • city view,
  • mountain view
Accessibility for disabled guests
  • walk-in shower (no step)
Property safety & security
  • smoke detector

This suite provides a fireplace. This spacious suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. The suite offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as mountain views. The unit is furnished with 2 beds.

Executive Suite Description, photos, price, amenities

See photos of the Executive Suite
Room standards
  • waste bin,
  • hypoallergenic room,
  • bedside socket,
  • hardwood/parquet flooring,
  • clothes rack,
  • seating area,
  • sofa,
  • sofa bed,
  • heating,
  • work desk
Sanitary facilities
  • complimentary toiletries,
  • toilet paper,
  • bathtub or shower,
  • body soap,
  • shampoo,
  • private bathroom,
  • conditioner,
  • toilet,
  • shower,
  • bathtub,
  • hairdryer
Property technology & media
  • satellite tv channels,
  • radio,
  • television (tv),
  • pay-per-view channels,
  • streaming services (e.g., netflix),
  • flat-screen tv
Dining & bars
  • refrigerator,
  • bottled water,
  • tea and coffee making facilities,
  • electric kettle
Paid extra services
  • towels,
  • key card access,
  • alarm clock,
  • bed linen,
  • wake-up call/alarm clock
Location & local attractions
  • city view,
  • mountain view,
  • view
Accessibility for disabled guests
  • walk-in shower (no step)
Property safety & security
  • smoke detector

This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a sofa as well as mountain views. The unit is furnished with 2 beds.

Deluxe Double Room Description, photos, price, amenities

See photos of the Deluxe Double Room
Room standards
  • waste bin,
  • clothes rack,
  • bedside socket,
  • carpeted floor,
  • work desk,
  • heating
Sanitary facilities
  • shower,
  • bathtub or shower,
  • body soap,
  • shampoo,
  • toilet paper,
  • toilet,
  • complimentary toiletries,
  • hairdryer,
  • conditioner,
  • private bathroom
Property technology & media
  • pay-per-view channels,
  • radio,
  • satellite tv channels,
  • streaming services (e.g., netflix),
  • television (tv),
  • flat-screen tv
Dining & bars
  • bottled water,
  • tea and coffee making facilities,
  • electric kettle
Paid extra services
  • bed linen,
  • alarm clock,
  • wake-up call/alarm clock,
  • towels,
  • key card access
Location & local attractions
  • view
Accessibility for disabled guests
  • walk-in shower (no step)
Property safety & security
  • smoke detector

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a carpeted floor, heating and a flat-screen TV with streaming services. The unit is equipped with 1 bed.

Standard Double Room Description, photos, price, amenities

See photos of the Standard Double Room
Room standards
  • heating,
  • waste bin,
  • bedside socket,
  • carpeted floor,
  • work desk,
  • clothes rack
Sanitary facilities
  • toilet,
  • toilet paper,
  • shampoo,
  • complimentary toiletries,
  • bathtub or shower,
  • body soap,
  • private bathroom,
  • shower,
  • conditioner,
  • hairdryer
Property technology & media
  • pay-per-view channels,
  • radio,
  • television (tv),
  • satellite tv channels,
  • flat-screen tv,
  • streaming services (e.g., netflix)
Dining & bars
  • electric kettle,
  • bottled water,
  • tea and coffee making facilities
Paid extra services
  • towels,
  • key card access,
  • bed linen,
  • wake-up call/alarm clock,
  • alarm clock
Location & local attractions
  • view
Accessibility for disabled guests
  • walk-in shower (no step)
Property safety & security
  • smoke detector

Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a flat-screen TV with streaming services, a tea and coffee maker, a carpeted floor and heating. The unit provides 1 bed.

Junior Suite Description, photos, price, amenities

See photos of the Junior Suite
Room standards
  • hypoallergenic room,
  • heating,
  • bedside socket,
  • work desk,
  • seating area,
  • hardwood/parquet flooring,
  • clothes rack,
  • waste bin
Sanitary facilities
  • private bathroom,
  • body soap,
  • complimentary toiletries,
  • bathtub or shower,
  • shampoo,
  • bathtub,
  • conditioner,
  • toilet paper,
  • hairdryer,
  • toilet,
  • shower
Property technology & media
  • television (tv),
  • satellite tv channels,
  • streaming services (e.g., netflix),
  • flat-screen tv,
  • pay-per-view channels,
  • radio
Dining & bars
  • tea and coffee making facilities,
  • refrigerator,
  • electric kettle,
  • bottled water
Paid extra services
  • key card access,
  • bed linen,
  • alarm clock,
  • towels,
  • wake-up call/alarm clock
Location & local attractions
  • mountain view,
  • city view,
  • view
Accessibility for disabled guests
  • walk-in shower (no step)
Property safety & security
  • smoke detector

Featuring free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The suite features a tea and coffee maker, a seating area, parquet floors, a flat-screen TV with streaming services, as well as mountain views. The unit is equipped with 1 bed.

Family Junior Suite Description, photos, price, amenities

See photos of the Family Junior Suite
Room standards
  • bedside socket,
  • seating area,
  • heating,
  • work desk,
  • waste bin,
  • carpeted floor,
  • clothes rack
Sanitary facilities
  • conditioner,
  • private bathroom,
  • shower,
  • complimentary toiletries,
  • bathtub or shower,
  • hairdryer,
  • toilet paper,
  • shampoo,
  • toilet,
  • body soap
Property technology & media
  • radio,
  • television (tv),
  • flat-screen tv,
  • pay-per-view channels,
  • streaming services (e.g., netflix),
  • satellite tv channels
Dining & bars
  • electric kettle,
  • bottled water,
  • refrigerator,
  • dining area,
  • tea and coffee making facilities
Paid extra services
  • towels,
  • alarm clock,
  • key card access,
  • bed linen,
  • wake-up call/alarm clock
Location & local attractions
  • garden view
Accessibility for disabled guests
  • walk-in shower (no step)
Property safety & security
  • smoke detector

Providing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room provides a tea and coffee maker, a seating area, a dining area, a flat-screen TV with streaming services, as well as garden views. The unit provides 3 beds.

Deluxe Suite Description, photos, price, amenities

See photos of the Deluxe Suite
Room standards
  • waste bin,
  • clothes rack,
  • bedside socket,
  • heating,
  • work desk,
  • carpeted floor
Sanitary facilities
  • complimentary toiletries,
  • toilet,
  • body soap,
  • shampoo,
  • bathtub or shower,
  • shower,
  • toilet paper,
  • private bathroom,
  • bathtub,
  • conditioner,
  • hairdryer
Property technology & media
  • pay-per-view channels,
  • radio,
  • satellite tv channels,
  • flat-screen tv,
  • television (tv),
  • streaming services (e.g., netflix)
Dining & bars
  • tea and coffee making facilities,
  • electric kettle,
  • bottled water,
  • refrigerator
Paid extra services
  • key card access,
  • bed linen,
  • towels,
  • alarm clock,
  • wake-up call/alarm clock
Location & local attractions
  • city view,
  • mountain view,
  • view
Accessibility for disabled guests
  • walk-in shower (no step)
Property safety & security
  • smoke detector

This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite provides a tea and coffee maker, a carpeted floor, heating, a flat-screen TV with streaming services, as well as mountain views. The unit provides 1 bed.

Quadruple Room with Private Bathroom Description, photos, price, amenities

See photos of the Quadruple Room with Private Bathroom
Room standards
  • bedside socket,
  • clothes rack,
  • work desk,
  • heating,
  • carpeted floor,
  • waste bin
Sanitary facilities
  • bathtub or shower,
  • toilet paper,
  • hairdryer,
  • complimentary toiletries,
  • shower,
  • shampoo,
  • private bathroom,
  • conditioner,
  • body soap,
  • toilet
Property technology & media
  • satellite tv channels,
  • radio,
  • pay-per-view channels,
  • television (tv),
  • streaming services (e.g., netflix),
  • flat-screen tv
Dining & bars
  • electric kettle,
  • bottled water,
  • tea and coffee making facilities
Paid extra services
  • key card access,
  • alarm clock,
  • towels,
  • bed linen,
  • lockers (in shared rooms/hostels),
  • wake-up call/alarm clock
Location & local attractions
  • view,
  • city view,
  • mountain view
Accessibility for disabled guests
  • walk-in shower (no step)
Property safety & security
  • smoke detector

Featuring free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The quadruple room features a tea and coffee maker, a carpeted floor, heating, a flat-screen TV with streaming services, as well as mountain views. The unit is furnished with 4 beds.

Deluxe Double Room Description, photos, price, amenities

See photos of the Deluxe Double Room
Room standards
  • waste bin,
  • carpeted floor,
  • bedside socket,
  • sofa,
  • work desk,
  • seating area,
  • heating,
  • clothes rack
Sanitary facilities
  • body soap,
  • bathtub or shower,
  • conditioner,
  • toilet paper,
  • private bathroom,
  • complimentary toiletries,
  • shampoo,
  • toilet,
  • shower,
  • hairdryer
Property technology & media
  • streaming services (e.g., netflix),
  • satellite tv channels,
  • flat-screen tv,
  • radio,
  • television (tv),
  • pay-per-view channels
Dining & bars
  • electric kettle,
  • tea and coffee making facilities,
  • bottled water
Paid extra services
  • towels,
  • key card access,
  • bed linen,
  • alarm clock,
  • wake-up call/alarm clock
Location & local attractions
  • city view,
  • view,
  • mountain view
Accessibility for disabled guests
  • walk-in shower (no step)
Property safety & security
  • smoke detector

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a seating area, a sofa, a flat-screen TV with streaming services, as well as mountain views. The unit is equipped with 1 bed.

Family Junior Suite Description, photos, price, amenities

See photos of the Family Junior Suite
Room standards
  • bedside socket,
  • clothes rack,
  • carpeted floor,
  • work desk,
  • heating,
  • waste bin
Sanitary facilities
  • shower,
  • toilet,
  • complimentary toiletries,
  • hairdryer,
  • private bathroom,
  • body soap,
  • shampoo,
  • bathtub,
  • conditioner,
  • bathtub or shower,
  • toilet paper
Property technology & media
  • flat-screen tv,
  • satellite tv channels,
  • television (tv),
  • radio,
  • streaming services (e.g., netflix),
  • pay-per-view channels
Dining & bars
  • electric kettle,
  • bottled water,
  • tea and coffee making facilities,
  • refrigerator
Paid extra services
  • alarm clock,
  • key card access,
  • towels,
  • wake-up call/alarm clock,
  • bed linen
Location & local attractions
  • garden view
Property safety & security
  • smoke detector

Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features a flat-screen TV with streaming services, a tea and coffee maker, a carpeted floor, heating as well as garden views. The unit is furnished with 3 beds.

Junior Suite with Sauna Description, photos, price, amenities

See photos of the Junior Suite with Sauna
Room standards
  • clothes rack,
  • waste bin,
  • heating,
  • carpeted floor,
  • bedside socket,
  • work desk
Sanitary facilities
  • body soap,
  • complimentary toiletries,
  • shower,
  • private sauna (in room),
  • hairdryer,
  • toilet,
  • private bathroom,
  • toilet paper,
  • shampoo,
  • conditioner,
  • bathtub or shower
Property technology & media
  • radio,
  • streaming services (e.g., netflix),
  • satellite tv channels,
  • television (tv),
  • pay-per-view channels,
  • flat-screen tv
Dining & bars
  • electric kettle,
  • tea and coffee making facilities,
  • bottled water
Paid extra services
  • wake-up call/alarm clock,
  • bed linen,
  • towels,
  • alarm clock,
  • key card access
Accessibility for disabled guests
  • walk-in shower (no step)
Property safety & security
  • smoke detector

This suite's standout feature is the sauna. The suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite offers a flat-screen TV with streaming services, a tea and coffee maker, a carpeted floor and heating. The unit is equipped with 1 bed.

Budget Double Room Description, photos, price, amenities

See photos of the Budget Double Room
Room standards
  • carpeted floor,
  • bedside socket,
  • waste bin,
  • clothes rack,
  • heating
Sanitary facilities
  • body soap,
  • shampoo,
  • bathtub or shower,
  • shower,
  • toilet paper,
  • hairdryer,
  • toilet,
  • complimentary toiletries,
  • private bathroom,
  • conditioner
Property technology & media
  • satellite tv channels,
  • television (tv),
  • radio,
  • streaming services (e.g., netflix),
  • pay-per-view channels,
  • flat-screen tv
Dining & bars
  • tea and coffee making facilities,
  • bottled water,
  • electric kettle
Paid extra services
  • wake-up call/alarm clock,
  • bed linen,
  • towels,
  • alarm clock,
  • key card access
Accessibility for disabled guests
  • walk-in shower (no step)
Property safety & security
  • smoke detector

Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a flat-screen TV with streaming services, a tea and coffee maker, a carpeted floor and heating. The unit provides 1 bed.

Deluxe Double Room Description, photos, price, amenities

See photos of the Deluxe Double Room
Room standards
  • clothes rack,
  • waste bin,
  • bedside socket,
  • work desk,
  • heating
Sanitary facilities
  • toilet,
  • hairdryer,
  • shampoo,
  • bathtub or shower,
  • conditioner,
  • private bathroom,
  • shower,
  • bathtub,
  • toilet paper,
  • complimentary toiletries,
  • body soap
Property technology & media
  • streaming services (e.g., netflix),
  • pay-per-view channels,
  • television (tv),
  • radio,
  • satellite tv channels,
  • flat-screen tv
Dining & bars
  • electric kettle,
  • bottled water,
  • tea and coffee making facilities
Paid extra services
  • key card access,
  • towels,
  • bed linen,
  • wake-up call/alarm clock,
  • alarm clock
Property safety & security
  • smoke detector

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, heating and a flat-screen TV with streaming services. The unit provides 1 bed.

Standard Double Room Description, photos, price, amenities

See photos of the Standard Double Room
Room standards
  • bedside socket,
  • waste bin,
  • work desk,
  • clothes rack,
  • heating
Sanitary facilities
  • bathtub,
  • hairdryer,
  • private bathroom,
  • body soap,
  • bathtub or shower,
  • toilet,
  • shower,
  • complimentary toiletries,
  • conditioner,
  • shampoo,
  • toilet paper
Property technology & media
  • streaming services (e.g., netflix),
  • satellite tv channels,
  • flat-screen tv,
  • pay-per-view channels,
  • television (tv),
  • radio
Dining & bars
  • bottled water,
  • tea and coffee making facilities,
  • electric kettle
Paid extra services
  • towels,
  • bed linen,
  • alarm clock,
  • key card access,
  • wake-up call/alarm clock
Property safety & security
  • smoke detector

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, heating and a flat-screen TV with streaming services. The unit is equipped with 1 bed.

Economy Double Room Description, photos, price, amenities

See photos of the Economy Double Room
Room standards
  • work desk,
  • waste bin,
  • bedside socket,
  • heating,
  • clothes rack
Sanitary facilities
  • conditioner,
  • shower,
  • hairdryer,
  • toilet paper,
  • complimentary toiletries,
  • toilet,
  • shampoo,
  • private bathroom,
  • body soap,
  • bathtub,
  • bathtub or shower
Property technology & media
  • television (tv),
  • satellite tv channels,
  • streaming services (e.g., netflix),
  • radio,
  • flat-screen tv,
  • pay-per-view channels
Dining & bars
  • tea and coffee making facilities,
  • electric kettle,
  • bottled water
Paid extra services
  • key card access,
  • bed linen,
  • wake-up call/alarm clock,
  • towels,
  • alarm clock
Property safety & security
  • smoke detector

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, heating and a flat-screen TV with streaming services. The unit provides 1 bed.

Economy Double Room Description, photos, price, amenities

See photos of the Economy Double Room
Room standards
  • heating,
  • waste bin,
  • clothes rack,
  • bedside socket
Sanitary facilities
  • bathtub or shower,
  • body soap,
  • toilet,
  • shower,
  • conditioner,
  • private bathroom,
  • complimentary toiletries,
  • hairdryer,
  • toilet paper,
  • shampoo
Property technology & media
  • radio,
  • satellite tv channels,
  • television (tv),
  • pay-per-view channels,
  • flat-screen tv,
  • streaming services (e.g., netflix)
Dining & bars
  • bottled water,
  • tea and coffee making facilities,
  • electric kettle
Paid extra services
  • bed linen,
  • alarm clock,
  • towels,
  • key card access,
  • wake-up call/alarm clock
Location & local attractions
  • balcony,
  • garden view
Property safety & security
  • smoke detector

This double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit is equipped with 1 bed.

Deluxe Double Room with Bath Description, photos, price, amenities

See photos of the Deluxe Double Room with Bath
Room standards
  • waste bin,
  • clothes rack,
  • heating,
  • bedside socket,
  • work desk
Sanitary facilities
  • hairdryer,
  • complimentary toiletries,
  • shower,
  • shampoo,
  • toilet,
  • conditioner,
  • bathtub,
  • toilet paper,
  • body soap,
  • bathtub or shower,
  • private bathroom
Property technology & media
  • radio,
  • flat-screen tv,
  • television (tv),
  • pay-per-view channels,
  • satellite tv channels,
  • streaming services (e.g., netflix)
Dining & bars
  • electric kettle,
  • tea and coffee making facilities,
  • bottled water
Paid extra services
  • key card access,
  • bed linen,
  • wake-up call/alarm clock,
  • towels,
  • alarm clock
Location & local attractions
  • city view,
  • view,
  • balcony
Property safety & security
  • smoke detector

This double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit provides 1 bed.

Suite with Balcony Description, photos, price, amenities

See photos of the Suite with Balcony
Room standards
  • bedside socket,
  • clothes rack,
  • work desk,
  • seating area,
  • hypoallergenic room,
  • heating,
  • sofa,
  • waste bin
Sanitary facilities
  • shower,
  • bathtub or shower,
  • toilet,
  • bathtub,
  • private bathroom,
  • toilet paper,
  • shampoo,
  • conditioner,
  • hairdryer,
  • complimentary toiletries,
  • body soap
Property technology & media
  • radio,
  • streaming services (e.g., netflix),
  • television (tv),
  • satellite tv channels,
  • pay-per-view channels,
  • flat-screen tv
Dining & bars
  • refrigerator,
  • tea and coffee making facilities,
  • bottled water,
  • electric kettle
Paid extra services
  • alarm clock,
  • bed linen,
  • towels,
  • wake-up call/alarm clock,
  • key card access
Location & local attractions
  • garden view,
  • balcony
Property safety & security
  • smoke detector

This suite comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Featuring a balcony with garden views, this suite also provides a tea and coffee maker and a flat-screen TV with streaming services. The unit provides 1 bed.

Choose your ideal room at THE HEARTS HOTEL - dein Boutique- und Event-Resort

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Deluxe Double Room
  • Standard Double Room
  • Studio
  • Executive Suite
  • Junior Suite
  • Family Junior Suite
  • Deluxe Suite
  • Quadruple Room with Private Bathroom
  • Deluxe Double Room
  • Family Junior Suite
  • Junior Suite with Sauna
  • Budget Double Room
  • Deluxe Double Room
  • Standard Double Room
  • Economy Double Room
  • Economy Double Room
  • Deluxe Double Room with Bath
  • Suite with Balcony

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

Check availability and prices

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Facilities and services

General property information General property information

parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property

On-site activities & leisure On-site activities & leisure

skiing activities, hiking trails accessible, cycling routes, horseback riding, ski equipment storage, guided walking tours, guided bike tours, local culture tours or classes, on-site cooking classes

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, hotel bar, barbecue facilities, café/snack bar, special dietary menus (on request), beverage vending machine, snack vending machine, child-friendly buffet, selection of wine/champagne, fresh fruit selection, on-site coffee shop

Pools, spa & wellness Pools, spa & wellness

sauna access, gym/fitness studio, full spa amenities, spa relaxation lounge, changing rooms for fitness/spa

Transport & getting around Transport & getting around

shuttle service (surcharge applies), ev (electric vehicle) charging point, local public transport passes, general shuttle transport

Reception & guest support Reception & guest support

quick check-in/check-out, guest concierge services, individual check-in/check-out, invoices available

Shared spaces for guests Shared spaces for guests

access to hotel garden, recreation/games lounge, rooftop sun deck, guest lounge / tv room, patio/outdoor seating, designated picnic spot, communal outdoor fireplace

Family & entertainment Family & entertainment

selection of board games/puzzles

Cleanliness & housekeeping Cleanliness & housekeeping

regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, business services center

On-site shops & services On-site shops & services

convenience store/minimarket on premises

Other property amenities Other property amenities

smoke-free rooms, spacious family rooms, in-room heating, allocated smoking zone, secure key card entry

Property safety & security Property safety & security

integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area. Electric vehicle charging station is available.

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Check-in, check-out, and payment policies

Check-in

From 15:00 Until 22:00 hours

Check-out

From 08:00 Until 11:00 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children from 10 years old.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail

Map

 

Photo gallery

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Frequently Asked Questions (FAQ)

Check-in starts at 22:00 and check-out is by 11:00.
Social distancing and disinfection are enforced. Details on our website.
Use the GPS coordinates: 51.731334, 10.603818 to reach the destination.
No, THE HEARTS HOTEL - dein Boutique- und Event-Resort does not offer airport transportation.
Yes, THE HEARTS HOTEL - dein Boutique- und Event-Resort has a pool.
Absolutely, guests of THE HEARTS HOTEL - dein Boutique- und Event-Resort can relax with a drink or meet friends at our stylish bar.
Yes, we invite you to our cozy coffee house for an aromatic coffee, freshly brewed tea, and delicious desserts.
Yes, we care for our guests' health by providing daily access to delicious and fresh fruits.
Yes, THE HEARTS HOTEL - dein Boutique- und Event-Resort is an excellent base for skiing enthusiasts. There are well-prepared slopes and cross-country trails nearby.
Yes, for the convenience of skiers, we provide a secure and heated ski storage room for skis and boots.
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